Get Involved


NHS South West Lincolnshire Clinical Commissioning Group (CCG) is committed to involving patients, the public, partners and key stakeholders in the development of future services, identifying priorities and understanding the needs of our population. We aim to improve local health services and respond to the health needs of everyone in the area by ensuring patients and the public are at the heart of all the decision making.

At South West Lincolnshire CCG, our aim is to commission (buy) first-rate health care and we want to hear from you when things goes well or when we could do something better.

There are lots of ways you can get involved in the decisions that shape the health services in your area:

  • Tell us your story – a patient’s story is a powerful way of capturing those experiences of an individual. It highlights the good services and treatment received and those areas where improvement is required. By listening to you, our patients and carers, it can help shape those decisions when commissioning services.

  • Join a Patient Participation Group – a PPG is a group of patients that are registered with a GP surgery who have an interest in the services provided and are passionate about health services.

  • Share your experiences – help to shape your health services by sharing your experiences within a group setting. Many of our patients have a point of view that we want to hear – particularly about any changes we are considering. Being involved in a group discussion is a great way for us to hear the views of our patients.

  • Social media – talk to us on Twitter and Facebook.

  • Be vocal – your opinion matters to us and hearing how we could improve our services is valuable – don’t leave it until the next election to have your say about the NHS.

  • Patient Council – our Patient Council meets quarterly and brings together patients from across South West Lincolnshire. Significant health topics are deliberated within this forum and fed into our governance arrangements.

  • Respond to a consultation – from time-to-time we are required, by law, to consult with members of the public and patients to seek their views on forthcoming changes that affect them.

  • Get in touch direct – if you would like to talk to us please contact us on 01476 406526 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Our Head of Engagement and Inclusion covers the whole of our area and is happy to talk to our patients on an individual basis.

  • Compliments – we want to hear from you when things go well. It might be that a member of staff has gone the extra mile or the care you received exceeded your expectation then please contact us. We want to make sure that members of staff receive the good feedback too!

  • Contacting us when you’re unhappy – if you are particularly unhappy about the care or treatment you have received then we can look into that for you. If you would like to read a copy of our Compliments, Concerns and Complaints policy then please contact our complaints team. The policy informs you of the process that a complaint follows and how the team at the CCG can manage that for you. Our phone number is 01476 406526 or email us on This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are interested in becoming involved or would like more information, please contact our engagement team on 01476 406526 or email us on This email address is being protected from spambots. You need JavaScript enabled to view it.